We are a team of IT engineers, administrators and technicians delivering complete ICT solutions — from consulting, design and analysis to implementation, maintenance, monitoring, proactive maintenance and protection of hardware and software systems.
50+
Satisfied Clients
150+
Completed Projects
10+
Years of Experience
100+
Implemented Solutions
IT SupportIT ConsultingIT OperationsIT ManagementNetwork InfrastructureStructured CablingLAN & WAN SystemsFiber Optic SystemsCCTV SystemsAlarm SystemsCommunication SystemsCloud StrategySecurity & ComplianceOnline SolutionsExperienced ProfessionalsCertified Equipment24/7 SupportProven SolutionsFast ResponseEfficient ImplementationTailored ConsultingContinuous MonitoringBusiness ContinuityOperational ResilienceSecure & Available SystemsWorkload AutomationBest Fit for Price
IT SupportIT ConsultingIT OperationsIT ManagementNetwork InfrastructureStructured CablingLAN & WAN SystemsFiber Optic SystemsCCTV SystemsAlarm SystemsCommunication SystemsCloud StrategySecurity & ComplianceOnline SolutionsExperienced ProfessionalsCertified Equipment24/7 SupportProven SolutionsFast ResponseEfficient ImplementationTailored ConsultingContinuous MonitoringBusiness ContinuityOperational ResilienceSecure & Available SystemsWorkload AutomationBest Fit for Price
OUR SERVICES
01
IT Support
ITScom provides technical support based on best-practice methods. By identifying the difficulties employees face while working with IT systems, our experienced team recommends suitable solutions that improve reliability, security and operational resilience.
Focus Areas
Computers
Networks
IT Devices
System Maintenance
Security & Recovery
Approach
Best-Practice Support
Outcome
Operational Resilience
02
IT Consulting
For many businesses, information technology is not their core activity, and resolving every IT challenge internally can become costly and disruptive. ITScom provides tailored consulting that considers the complete IT project and the specific requirements of each business
Consulting Areas
IT Assessment
Strategic Planning
Cloud Strategy
Risk & Continuity
Implementation & Training
Approach
Tailored Consulting
Outcome
Secure & Efficient IT
03
IT Operations
Reliable IT operations are essential as digital transformation increases the importance of application performance and availability. More complex infrastructures and growing volumes of data require businesses to respond flexibly to constantly changing demands.
Operations Areas
Service Monitoring
Network Management
Performance Management
Workload Automation
Operational Maturity
Level 1 — Awareness
Level 2 — Committed
Level 3 — Proactive
Level 4 — Service Aligned
Level 5 — Business Partner
03
IT Management
IT management covers the monitoring and administration of an organization’s hardware, software and networks. Its purpose is to keep information systems efficient, reliable and available while helping employees work more effectively.
Management Areas
Business Requirements
Budgets & Costs
Security & Compliance
System & Network Control
Technology Implementation
Approach
Defined IT Management
Outcome
Secure & Available Systems
OUR EXPERTISE
We deliver complete ICT system integration solutions across network infrastructure, fiber optic systems, security, communications and online solutions.
Network Infrastructure
Structured cabling for information networks, LAN and WAN environments, including active and passive network components.
LAN, WAN & Structured Cabling
Active & Passive Components
FIBER
Fiber Networks & Measurement
Fiber optic networks and systems supported by professional measurement equipment.
CCTV + ALARM
CCTV & Alarm Systems
Video surveillance and alarm systems delivered as part of complete ICT solutions.
Communication Systems
Radio RelayAntenna SystemsCommunication SystemsOnline SolutionsSystem IntegrationNetwork ConnectivitySignal Transmission
Testimonial
Working with ITScom was a turning point for our brand. Their creativity, precision, and strategy transformed our visual identity and helped us connect with our audience like never before.
Jane Cooper
Marketer
They didn’t just design for us — they designed with us. Every detail, every color, every idea reflected our story perfectly. Truly a world-class creative team!
Robert Fox
Marketer
Working with ITScom was a turning point for our brand. Their creativity, precision, and strategy transformed our visual identity and helped us connect with our audience like never before.
Relying on a single person for your entire IT environment is not recommended. Depending on the size of your organization, ITScom can define clear responsibilities through a service agreement to help ensure uninterrupted business processes.
At the first meeting, ITScom asks about your requirements, reviews your existing equipment, performs an analysis and prepares an assessment of what your organization needs from its IT environment.
Schedule an assessment with ITScom. We can review your existing workload and infrastructure and help determine whether additional server capacity is required.
ITScom recommends using licensed software. Software compliance inspections are becoming increasingly common.
Yes. ITScom has experience with smaller and more complex IT projects, including representation, communication with third parties, implementation, education and training, and completing projects on time.
Yes. ITScom provides 24/7 support so technical problems can be addressed as quickly as possible.
You can contact ITScom by email at info@itscom.ba or by phone at +387 61 238 228.
Stubo bb, 75320 Gračanica, Bosnia and Herzegovina.